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KRS ensures availability of the Network & SECURITY devices (like routers, network switches, firewall etc) so that business users can transact in a secure manner using the network without any disruption of service.
The services include:
- Proactive Availability Monitoring of WAN Link, Ethernet link,Network & Security Devices
- Fault Management
- Analysis of monitoring data
- Secure access to device for trouble-shooting
- L3 experts for problem analysis
- Creation of Known Error Database (KEDB)
- Capacity Planning - Monitoring of the network device thresholds, analysis of the data and recommending appropriate changes in enhancing capacity of resources
- Performance Tuning
- Fine tuning of device configurations to optimize device performance
- Monitoring of traffic & analysis
- Identification of bottlenecks & rectification
- Configuration checks
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Benefits
- High Network availability
- Problem Management process to reduce recurrence of a problem
- Improvement of network performance
- Compliance to defined policies
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