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Home > IT Services > Managed Services





Managed Services

 

Krish Radiant believes that Managed Services can bring significant benefits to your IT operations and that at least 80% activities in any IT operations can be moved to an external service provider. By doing so your internal IT will be able to focus more on core objective of partnering with the business and offer them proactive services.

Krish Radiant’s
approach to Managed Services is from the Business Service perspective rather than from an IT device point of view. Through this approach of Correlating the business application events (the load parameters – no. of concurrent users, online transactions, batch jobs and the like), which is the cause, and the device level events (execution parameters CPU, Memory, Disk utilizations), which is the effect, we will be able to proactively identify issues.

Our differentiation and value proposition is:

Monitoring & Proactive Correlation + Task & Process Automation X Global
Delivery = Next Generation Managed Services as represented below:



Our Next Generation Managed Services addresses your requirements in the areas of
• Network and Security Management
• Datacenter Management
• Staffing and Facility Management

Benefits

Our approach & methodology to deliver the Next Generation Managed Services will result in all-round benefit to all the key stakeholders in the client organization:

Function Benefits

Business

1. IT Value realization
2. Cost of IT operations
3. Business dash board
4. Predictability

Internal customers

1. Customer focus
2. Quality of service
3. 'Service' level commitment
4. Internal communication

IT Management (Customers)

1.Documentation
2. Service reporting
3. IT as Cost center
4. Integrated Application Management
5. Knowledge Management
6. Capacity database & Infrastructure
7. Secure Access & Password Management
8. Automation & productivity gains