About the Role
•Responsible for the development of requirements and management of projects associated with various systems including the coordination of vendors, team members, other in-house developers, and contractors
•Interface with end users to determine business needs and map these needs into existing system functionality or develop written specifications for system modifications when appropriate and approved by senior management
•Plan, schedule, initiate, and monitor ERP software (Prelude ADS System) software processes/procedures in support of business activities such as product updates, month-end closing, physical inventory, and other needs
•Liaison between IT and other departments to streamline & re-engineer business and system processes that use the ERP software (Prelude ADS System) and third-party integrated software
•Monitor customer support requests related to software applications that are submitted through the Help Desk and address these requests based on impact to the organizational mission and operations
•Coordinate resources to promptly and cost-effectively address customer project requests with a strong focus on communicating plans and status to customers
•Coordinate with I.T management staff as well as the senior management staff and other departments for the resolution of complex issues
•Keep senior management informed of all technical issues that adversely impact key business systems or processes
Requirements
•Three years of experience in technical data and/or process management at the corporate level including configuration control and creating process documentation
•Three years of hands-on systems analysis experience with a focus on IPO (Input, Process, Output) system modeling to meet organizational objectives
•Proficiency with software tools including full Microsoft Office Suite, Adobe Acrobat, graphics manipulation programs, and specialized data manipulation
•Proficient in project management methodology and the usage of associated software tools such as Microsoft Project or Smartsheet
About the Company
Krish Radiant Solutions is one of the leading providers of Information Technology Products, Services, and Business Solutions and is a truly unique "One Stop Solution for all your IT needs".
We provide IT products, services, and solutions for a variety of industry verticals including Manufacturing, Government, Retail, Healthcare, Education, Banking, Telecom, Energy, Chemicals, Pharmaceuticals, Engineering, FMCG, and Automobiles.
We provide IT products, services, and solutions for a variety of industry verticals including Manufacturing, Government, Retail, Healthcare, Education, Banking, Telecom, Energy, Chemicals, Pharmaceuticals, Engineering, FMCG, and Automobiles. These solutions and services include Facilities Management, Managed IT Services, Software Licensing, Infrastructure Services, Software Development & Maintenance, Business Intelligence, IT Consulting, IT Staffing, and IT security solutions.
Krish Radiant integrates its products and services to create customized solutions to allow you to undertake technology-based business transformation that allows reorganization in line with today's dynamic digital business environment. We work with clients in the areas that impact and redefine the core of their businesses.
We blend strategic design, proven technology, and timely delivery to create effective solutions that maximize your returns on IT investment.
KRS's quality-based global delivery methodologies have given clients the competitive edge to excel in their industries. We tailor our flexible and collaborative solutions to meet the specific needs of our clients.
We focus on providing world-class technology services by constantly exploring and implementing innovative solutions that drive long-term value to our customers.